Third Party DeliveryUpdated a month ago

Please note that all services rely on third-party couriers to deliver your orders on time and in good condition. We will, of course, do our best to ensure that your delivery arrives as stated at the time of purchase; however, we cannot be held liable for delays caused by the delivery company. 

Any failures or non-delivery must be reported to our customer service team within 24 hours of the delivery failure so that we can escalate the issue with the couriers. Please be aware that if you specifically request to have your order left in a safe place, the responsibility for the delivery is transferred to you as the customer, rather than remaining with us or the delivery firm, provided that a delivery photo and accurate GPS location are included.