Charterhouse Aquatics

<p>Visit the Clearpay website&#xA0;<a href="https://help.clearpay.co.uk/hc/en-gb/categories/360001635351-I-M-A-CUSTOMER" rel="noopener noreferrer" target="_blank" style=" text-decoration: unset;" id="isPasted">here</a> for a comprehensive list of FAQs, Clearpay Terms of Service <a href="https://www.clearpay.co.uk/en-GB/terms-of-service" rel="noopener noreferrer" target="_blank" style=" text-decoration: unset;">here</a>, and Privacy Policy&#xA0;<a href="https://www.clearpay.co.uk/en-GB/privacy-policy" rel="noopener noreferrer" target="_blank" style=" text-decoration: unset;">here</a>.</p>

Visit the Clearpay website here for a comprehensive list of FAQs, Clearpay Terms of Service here, and Privacy Policy here.

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FAQs

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Frequently asked questions

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Can I have multiple Pay in 30 days orders at the same time?

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I've received a statement, but I've not yet received my goods.

What happens if I cancel or return my order?

I have canceled my order. How long will it take until I receive my refund?

I have asked for a refund. How will I be refunded?

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What happens to my statement when I have returned part of my order?

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Klarna FAQs

What is Clearpay?

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Who can use Clearpay?

How does the Clearpay payment schedule work?

What if I can't pay a Clearpay instalment?

When will my items be delivered if I use Clearpay?

Is there a limit to how much I can spend on a single Clearpay transaction?

Can I use another form of payment with Clearpay?

How do I return or exchange an item purchased with Clearpay?

Using a Charterhouse Discount Code

Discount Code FAQs

Do I get free delivery over £50 on a coral order?

Collection Information

How do I acclimate my Corals?

Tips for Corals after acclimation

Tips for Anemones

Can I make a Claims

Buying Corals FAQs

Charterhouse Points FAQs

What is the Charterhouse Point Program?

How does the Charterhouse Program work?

Charterhouse Points and Values

Redeeming Charterhouse Points

Minimum Points Required

Is there a maximum points redemptions allowed per order?

Will I earn points for shipping fees?

Will I earn points if I pay with finance?

Will I earn points on in-store purchases?

Will I earn points for tax fees?

Will I earn points for discounted products?

Will I earn points when my purchase is paid for with points?

Are there any product restrictions?

Conditions of Use

What if I have an issue redeeming my points?

Returns Policy

Cancellation Policy

Replacement Policy

Manufacturers Guarantees

Electrical Equipment

Returns

Delivery Information

In Stock Products

Estimated Dispatch Date

Order Dispatch

Free Delivery

Orders under £50

Pallet Delivery

Pallet Delivery Days

Livestock Delivery

Third Party Delivery

Delivery

We currently offer a number of different ways for you to pay for an order

Credit/Debit Cards

PayPal

Klana Partner Finance

ClearPay

Payment

Welcome to Charterhouse Aquatics rewards

Ways to earn points

Ways to redeem points

Refer & get rewarded

Custom Aquarium Design

Charterhouse Points

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Save with Repeat Deliveries

ICP Test Subscriptions

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Subscriptions

Do you offer shipping overseas and does every country qualify for free shipping?

Where can I find out more about Clearpay?Updated 21 hours ago