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How does the Charterhouse Program work?Updated 2 months ago

When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your account as pending points. All pending points are listed on your points account and will stay there until approved/confirmed by Charterhouse Aquatics. Once any pending points have been approved, they will be released and your points account will be credited with the value of those points, ready for you to spend on whatever you want.

You must login to your account in order to view the status of your points. During the checkout process, you'll be able to pay for your order with your points balance. * in most cases shipping fees and taxes are excluded.
See referred FAQ for more details.

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